Shipping

Shipping is either FAST or FREE - Plan Ahead for Trips!

*Do Not Wait until a week before your trip and then choose "Free Shipping" - Plan Ahead for Your Upcoming Trips! - Free Ground Shipping is the Slowest option as we have to focus on customers with Overnight shipping first - Keep in mind we may take a few days to fulfill these "Free Shipping" orders.
*Need Help? Urgent Order? Call Us: 941-483-6847 (10am-10pm)

If you need a rush delivery, please call us first to let us know! Please choose an expedited shipping method at checkout, not "Ground" options (Free Shipping is Ground and is not fast, but it is free). Shipping estimates at checkout are the carrier's estimated shipping time, not the order fulfillment time. Call us!
The Buyer agrees to pay any additional shipping charges if you request expedited shipping for your order. We will send you an updated invoice when you request this service.

We always send a tracking number for your order. Valuable items (mainly rods & reels) will usually require a signature on delivery, they cannot be left at your door. We do not accept any responsibility or liability for lost, damaged, or stolen packages. If something arrives damaged, take photos of the damaged packaging, refuse delivery with the carrier and call us. Once you take delivery there is nothing we can do with the shipper. 

 

*International Customers: We are not responsible for any sales tax or import duties, customs, etc for international orders. Buyer accepts full responsibility for any customs duties charged to them. We do not accept returns for international customers who refuse to pay their own country’s taxes. This is not a valid reason for return. We also do not accept responsibility for your lost, stolen, or damaged items. We do not accept return from international buyers.

 

     

Return Policy (USA Only):

We want you to be happy. Unused items can be returned within 30 days as with most other stores. We extend this return period for the holidays starting from November through the end of January 2026. Items that have been used or opened can be returned for store credit within this same window. This is at our discretion.

We hope you enjoy your purchase but if for some reason it arrives defective, or is not exactly what you wanted, please let us know as soon as possible. We have the right to refuse returns for any reason or to charge a restocking fee at our discretion. We are not a free gear rental service. 

*Merchandise must be in brand new / unused condition, complete with original tags, stickers and/or packaging to be accepted for a return. The condition of items returned to us will be evaluated when we receive them and if any scratches, damage, or other issues are found, there will either be a restocking fee or the items will be sent back to you at our discretion. 

Contact us before sending back any item so we will be expecting it and please do not ship an item to us without a tracking number. 

If you are not sure what to get or need assistance, we are more than happy to talk to you directly. Send us an email: info@saltflypro.com or give us a call if you prefer. 

 

*Order Cancellation: If you made a mistake while ordering, please contact us right away to let us know and we can try to help.

We can normally accept order cancellation within 24 hours of the time of ordering unless the item/order is already packed and going to ship or has shipped out. After that it may already be processed. We can't cancel or refund orders in transit, we need to receive the product back safely first. Please understand we reserve the right to refuse to cancel orders at our sole discretion. Our payment processor does not refund us for the credit card transaction fees so we may need to recover those fees from your order amount if you cancel an order after the 24 hour period starting when the order was placed. If you are exchanging for other products we can usually waive this, it only applies to cancellation without ordering anything else (which is otherwise a net loss for us due to fees).

We will of course cancel/refund an order for any unavailable items/products and you will not be charged for anything that is not available. The only exception to this is for "special order" items such as specific colors of Abel reels requested by the customer, for example. 

 

         

Warranty and Repairs: See our Warranty & Repairs page here

Generally speaking, the manufacturer will deal directly with customers who have a warranty or repair issue. Many of the fly rods we sell, for example, carry a 25-year warranty (Orvis) or even a Lifetime warranty (Most fly rods we carry) through the manufacturer. We are happy to speak with you first if needed to determine what the best course of action is but it is usually fastest to speak directly to the manufacturer about the issue.